This document is an electronic record in terms of Information Technology Act, 2000 and rules there under
as applicable and the amended provisions pertaining to electronic records in various statutes as amended by
the Information Technology Act, 2000. This electronic record is generated by a computer system and does not
require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology
The domain name www.wyngs-my.com is owned and operated by Allied
Aviation Private Limited (“Company”) a Private Company limited by shares, incorporated under the
provisions of the Companies Act, 1956, and having its registered office at 502 Solitaire Corporate Park,
Guru Hargovindji Road, Chakala, Andheri (E), Mumbai - 400093, where such expression shall, unless repugnant
to the context thereof, be deemed to include its respective representatives, administrators, employees,
directors, officers, agents and their successors and assigns.
The term ‘You’, ‘Your’ & ‘User’ shall mean any legal person or entity accessing or using the services
provided on this Website, who is competent to enter into binding contracts, as per the provisions of the
Indian Contract Act, 1872;
The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website and/or the Company, as the context so requires.
The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Company
individually and collectively, as the context so requires.
The headings of each section in this Policy are only for the purpose of organizing the various provisions
under this Policy in an orderly manner, and shall not be used by either Party to interpret the provisions
contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall
have no legal or contractual value.
Website (“Terms”, available at
www.wyngs-my.com/termsofuse) , and any modifications
or amendments made thereto by the Company from time to time, at its sole discretion. Visiting the home page
of the Website and/or using any of the services provided on the Website shall be deemed to signify the
User’s unequivocal acceptance of this Policy and the aforementioned Terms, and the User expressly agrees to
be bound by the same. The User expressly agrees and acknowledges that the Terms and Policy are co-terminus,
and that expiry / termination of either one will lead to the termination of the other.
The User unequivocally agrees that this Policy and the aforementioned Terms constitute a legally binding
agreement between the User and the Company, and that the User shall be subject to the rules, guidelines,
policies, terms, and conditions applicable to any service that is provided by the Website, and that the same
shall be deemed to be incorporated into the Terms, and shall be treated as part and parcel of the same. The
User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy
binding on the User, and that the User’s act of visiting the any part of the Website constitutes the User’s
full and final acceptance of the Policy and the aforementioned Terms.
The Parties expressly agree that the Company retains the sole and exclusive right to amend or modify the
Policy and the aforementioned Terms without any prior permission or intimation to the User, and the User
expressly agrees that any such amendments or modifications shall come into effect immediately. The User has
a duty to periodically check the Policy and Terms, and stay updated on their provisions and requirements. If
the User continues to use the Website following such a change, the User will be deemed to have consented to
any and all amendments / modifications made to the Policy and Terms. In so far as the User complies with the
Policy and Terms, he/she is granted a personal, non-exclusive, non-transferable, revocable, limited
privilege to enter, access and use the Website.
COLLECTION OF PERSONAL AND OTHER INFORMATION
The User expressly agrees and acknowledges that the Company collects and stores the User’s personal
information, which is provided by the User from time to time on the Website, including but not limited to
the User’s user name, passwords, email address, contact number, photo ID, packaging information, weight,
contents of the package, name, pickup and delivery address, age, date of birth, sex, nationality, shopping
preferences, browsing history, etc., as well as any images or other information uploaded/published by the
User on the Website. The User is aware that this information will be used by the Company/Website to provide
services and features targeted at the User, that are most likely to meet the User’s needs, and also to
customize and improve the Website to make its users’ experiences safer and easier.
The User is aware that the Company/ Website may automatically track certain information about the User
based upon the User’s IP address and the User’s behaviour on the Website , and the User expressly consents
to the same. The User is aware that this information is used to do internal research on user demographics,
interests, and behaviour, to enable the Company/Website to better understand, and cater to the interests of
its users. The User is expressly made aware that such information may include the URL that the User visited
prior to accessing the Website, the URL which the User subsequently visits (whether or not these URLs form a
part of the Website), the User’s computer & web browser information, the User’s IP address, etc.
IIf the User chooses to purchase products/ services from the Website , the User consents to allowing the
Company/Website to collect information about the User’s buying behaviour and trends.
If the User chooses to post messages / reviews / feedback anywhere on the Website, including but not
limited to message boards, chat rooms, other message areas, etc., the User is aware that any and all such
information provided / uploaded will be collected and stored by the Company indefinitely, and that such
retained information may be used to resolve disputes, provide customer support, troubleshoot problems, etc.,
and that such information, if requested, may be provided to judicial or governmental authorities of
requisite jurisdiction, or otherwise used by the Company/ Website as permitted by applicable laws.
The User is aware that any and all information pertaining to the User collected by the Company, whether or
not directly provided by the User to the Company/Website, including but not limited to personal
correspondence such as emails or letters, feedback from other users or third parties regarding the User’s
activities or postings on the Website, etc., may be collected and complied by the Company/Website into a a
file/folder specifically created for / allotted to the User, and the User hereby expressly consents to the
The User is aware that while he/she can browse some sections of the Website without being a registered
user, certain activities (such as placing an order) require the User to provide valid personal information
to the Company/Website for the purpose of registration. The User is aware that the contact information
provided to the Company/Website may be used to send the User offers and promotions, whether or not based on
the User’s previous orders and interests, and the User hereby expressly consents to receiving the same.
The User is aware that the Company/ Website may occasionally request the User to complete optional online
surveys. These surveys may require the User to provide contact information and demographic information (like
zip code, age, income bracket, sex, etc.). The User is aware that this data to is used to customise the
Website for the benefit of the User, and providing all users of the Website with products/services/content
that the Company/Website believes they might be interested in availing of, and also to display content
according to the User’s preferences.
The User is further aware that the Company/Website may occasionally request the User to write reviews for
products/services purchased/availed of by the User from the Website , and also reviews for the various
sellers listing their products/services on the Website . The User is aware that such reviews will help other
users of the Website make prudent and correct purchases, and also help the Company/Website remove sellers
whose products are unsatisfactory in any way, and the User hereby expressly authorises the Company/Website
to publish any and all reviews written by the User on the Website , along with the User’s name and certain
contact details, for the benefit and use of other Users of the Website .
NNothing contained herein shall be deemed to compel the Website / Company to store, upload, publish, or
display in any manner content/reviews/surveys/feedback submitted by the User, and the User hereby expressly
authorises the Website / Company to remove from the Website any such content, review, survey, or feedback
submitted by the User, without cause or being required to notify the User of the same.
The User is aware that a ‘Cookie’ is a small piece of information stored by a web server on a web browser
so it can later be traced back from that particular browser, and that cookies are useful for enabling the
browser to remember information specific to a given user, including but not limited to a User’s login
identification, etc. The User is aware that the Website places both permanent and temporary cookies in the
User’s Phone’s/ Tablet’s/ Computer's hard drive and web browser, and does hereby expressly consent to
The User is further aware that the Website uses data collection devices such as cookies on certain pages
of the Website to help analyse web page flow, measure promotional effectiveness, and promote trust and
safety, and that certain features of the Website are only available through the use of such cookies. While
the User is free to decline the Website ’s cookies if the User’s browser permits, the User may consequently
be unable to use certain features on the Website
Additionally, the User is aware that he/she might encounter ‘cookies’ or other similar devices on certain
pages of the Website that are placed by third parties or affiliates of the Company/Website . The User
expressly agrees and acknowledges that the Company/Website does not control the use of such cookies/other
devices by third parties, that the Company/Website is in no way responsible for the same, and that the User
assumes any and all risks in this regard.
DIVULGING/SHARING OF PERSONAL INFORMATION
We do not share/ sell any of the User’s personal information to any Third party other than our network and
partners solely to execute the User’s order/ orders.
The User is aware that the Website /Company may disclose personal information if required to do so by law
or if the Website /Company in good faith believes that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal processes. The Website /Company may also disclose the User’s
personal information to law enforcement offices, third party rights owners, or other third parties if it
believes that such disclosure is reasonably necessary to enforce the Terms or Policy; respond to claims that
an advertisement, posting or other content violates the rights of a third party; or protect the rights,
property or personal safety of its users, or the general public.
The User is further aware that the Website /Company and its affiliates may share / sell some or all of the
User’s personal information with other business entities should the Company/Website (or its assets) plan to
merge with, or be acquired by such business entity, or in the event of re-organization, amalgamation, or
restructuring of the Company’s business. Such business entity or new entity will continue to be bound be the
Terms and Policy, as may be amended from time to time.
The User is aware that User` details will be shared with the courier service provider to carry out the
delivery of the product.
The User also expressly agree and understands that by placing an order on the Website the User is bound by
delivery of the order.
Transactions on the Website are secure and protected. Any information entered by the User when transacting
on the Website is encrypted to protect the User against unintentional disclosure to third parties. The
User’s credit and debit card information is not received, stored by or retained by the Company / Website in
any manner. This information is supplied by the User directly to the relevant payment gateway which is
authorized to handle the information provided, and is compliant with the regulations and requirements of
various banks and institutions and payment franchisees that it is associated with.
THIRD PARTY ADVERTISEMENTS / PROMOTIONS
The User is aware that the Company/ Website uses third-party advertising companies to serve ads to the
users of the Website. The User is aware that these companies may use information relating to the User’s
visits to the Website and other Websites in order to provide customised advertisements to the User.
Furthermore, the Website may contain links to other Websites that may collect personally identifiable
information about the User. The Company/Website is not responsible for the privacy practices or the content
of any of the aforementioned linked Websites, and the User expressly acknowledges the same and agrees that
any and all risks associated will be borne entirely by the User.
ACCESSING, REVIEWING AND CHANGING YOUR PROFILE
Following registration, You can review and change the information You submitted at the stage of
registration, except Your display name/ user name. An option for facilitating such change shall be present
on Website and such change can be facilitated by emailing us at
email@example.com. If You change any
information, We may keep track of Your old information. If you believe that any information we are holding
on you is incorrect or incomplete, please write to or email us as soon as possible. We shall promptly
correct any information found to be incorrect. To remove Your profile so that others cannot view it, contact
our customer support at
firstname.lastname@example.org. We shall retain in Our
files, information You have requested to remove for certain circumstances, such as to resolve disputes,
troubleshoot problems and enforce Our terms and conditions. Further, such prior information is never
completely removed from Our databases due to technical and legal constraints, including stored 'back up'
systems. Therefore, You should not expect that all of Your personally identifiable information shall be
completely removed from our databases in response to Your requests.
CONTROL OF YOUR PASSWORD
When You register on the Website, You shall be asked to choose a password. You are entirely responsible
for maintaining the confidentiality of Your password. It is important that You protect it against
unauthorised access of Your account and information by choosing Your password carefully, keeping Your
password and device secure by signing out after using Our services and exercising caution in disclosing Your
password if needed. You agree not to use the account, username, email address or password of another User at
any time. Further, if You choose to disclose Your password to any Third Party, You are solely responsible
for all actions taken with Your account information and password, including fees. If You lose control of
Your password, You may lose substantial control over Your Personal Information and may be subject to legally
binding actions taken on Your behalf. Therefore, in the event of loss of Your password, You should
immediately change Your password. Further, You agree to notify Us immediately if You suspect any consistent
unauthorized use of Your account or access to Your password even after changing it.
from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the
context of the agreement. The decision or declaration that one or more of the paragraphs are null and void
By using the Website and/ or by providing information to the Company through the Website, the User
consents to the collection and use of the information disclosed by the User on the Website in accordance
with this Policy, including but not limited to the User’s consent the Company/Website sharing/divulging the
User’s information, as per the terms contained hereinabove in Section 4 of the Policy.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact
details of the Grievance Officer are provided below:
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of this
Policy and any disputes arising herefrom will be resolved through a two-step Alternate Dispute Resolution
(“ADR”) mechanism, as explained below. It is further agreed to by the Parties that the contents of this
Section shall survive even after the termination or expiry of the Policy and/or Terms.
Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same
amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties
are unable to reach such an amicable solution within thirty (30) days of one Party communicating the
existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed
Arbitration. In the event that the Parties are unable to amicably resolve a dispute by mediation, said
dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the
award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear
their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion,
direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in
English, and the seat of Arbitration shall be the city of Mumbai in the state of Maharashtra, India.
The Parties expressly agree that the Terms, Policy and any other agreements entered into between the
Parties are governed by the laws, rules and regulations of India, and that the Courts at Mumbai shall have
exclusive jurisdiction over any disputes arising between the Parties.
We cannot ensure that all of Your private communications and other personal information (including
sensitive information like credit card information and bank account number) shall never be disclosed in ways
privacy, We do not promise, and You should not expect, that Your personal information shall always remain
private. As a User of the Application, You understand and agree that You assume all responsibility and risk
for Your use of the Application, the internet generally, and the documents You post or access and for Your
conduct on and off the Application.